Draft — pending legal review. This is placeholder boilerplate, not legal advice. Have a lawyer review and customize it (especially the data-collection specifics, contact details, and any jurisdiction-specific requirements like GDPR/CCPA) before relying on it.

Privacy Policy

Last updated: [fill in date]

1. Introduction

CommunityOS ("we", "us", "our") provides a community management platform. This policy describes what information we collect when you use CommunityOS, how we use it, and the choices you have.

2. Information we collect

  • Account information — name, email address, and password (hashed) or SSO identity when you sign up.
  • Workspace content — communities, content you create or schedule, CRM contacts, and other data you enter into the product.
  • Connected platform data — when you connect Discord, Slack, Telegram, or other platforms, we store the access tokens and metadata (server names, member counts) needed to provide the integration.
  • Usage data — log data, device/browser information, and product analytics needed to operate and improve the service.
  • Cookies — used for authentication (session cookies) and, if enabled, product analytics.

3. How we use information

To provide and operate the service, authenticate you, communicate with you about your account, improve and secure the product, and comply with legal obligations. We do not sell your personal information.

4. Email outreach features

If you use CommunityOS to send outreach emails to your own CRM contacts, those emails are sent on your behalf through your configured email provider. Every message includes an unsubscribe link and your organization's contact information; opt-outs are honored automatically. We act as a processor of that contact data on your behalf, not an independent controller of it.

5. Data retention and deletion

We retain account and workspace data for as long as your account is active, plus a reasonable period afterward for backups and legal compliance. You can request deletion of your account and associated data by contacting us.

6. Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to certain processing. Contact us to exercise these rights.

7. Contact

Questions about this policy? Contact us at [fill in contact email], or by mail at [fill in company mailing address].